Last updated: September 29, 2026
What this policy covers
This policy explains how Kennedy’s Office Moving & Storage collects, uses, and protects personal information provided through this website. It applies to information submitted through our contact and quote forms, along with the limited technical information created when you visit the site.
Information we collect
When you request a quote or contact us, you may provide your name, email address, phone number, moving locations, move date, details about your belongings, and other information you choose to include.
With your permission, we may also collect limited technical information through analytics and advertising tools, such as pages visited, referring source, browser type, device type, and approximate location based on IP address. We use this information to understand site performance and measure marketing results.
How we use information
We use the information you provide to respond to an enquiry, prepare or discuss a quote, plan requested services, and communicate with you about your move. We use consented technical information to improve the website and understand which marketing is useful.
Cookies, analytics, and advertising
Essential site functions are always on. Analytics and advertising tools are optional and do not load until you choose to allow them in the cookie preferences banner. You can change your choice at any time using the Cookie settings link in the footer.
Where enabled, Google Tag Manager may be used to manage Google Analytics 4 and Google Ads tags. Google Analytics helps us understand how the website is used. Google Ads helps us measure whether advertising led to a quote request. We do not send your contact-form answers or other personal information to these tracking tools as conversion events.
Service providers
We may use trusted providers to host the site, deliver form submissions, send email notifications, protect against spam, and measure traffic or advertising performance. If AWS WAF CAPTCHA is enabled, it helps verify that form requests are made by people rather than automated tools. These providers receive only the information needed to provide their services.
When we share information
We do not sell personal information. We may share information with trusted service providers that help us operate the website or business, when required by law, or when needed to protect our rights, safety, property, or customers.
Retention and security
We keep personal information only as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services, maintaining business records, and meeting legal obligations. We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure.
Your choices and questions
You may ask to access, correct, or update personal information we hold. To make a privacy request or ask a question, contact us at info@komoving.com or call 604-228-9030.
Changes to this policy
We may update this policy when our website, services, or legal obligations change. The latest version will always be posted on this page.